Refund policy

  1. Introduction: At Bike Hospital, customer satisfaction is a top priority. If for any reason a customer is not satisfied with a service or part provided by Bike Hospital, the Refund Policy outlines the process for requesting a refund.

  2. Eligibility for Refund: Refunds will only be considered for services and parts performed or supplied by Bike Hospital and for which a customer has not received a warranty claim.

  3. Requesting a Refund: To initiate the refund process, a customer must contact Bike Hospital within 3 days of the service or part being performed or supplied.

  4. Refund Evaluation: Bike Hospital will carefully evaluate each refund request and determine if a refund is appropriate. If a refund is granted, the full amount paid for the service or part will be refunded to the customer.

  5. Limitations: Bike Hospital reserves the right to decline a refund request if it determines that a customer is not eligible for a refund under this Policy.

  6. Changes to Policy: Bike Hospital reserves the right to modify this Policy at any time by publishing the revised Policy on its website. Your continued use of Bike Hospital's services following any changes to this Policy constitutes your acceptance of those changes.

  7. Contact Information: For any questions or concerns regarding this Policy, please do not hesitate to contact Bike Hospital at +88 01846 398932

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