Return policy

  1. Introduction: At Bike Hospital, we understand that customers may need to return motorcycle parts for various reasons. Our Return Policy outlines the process for returning parts purchased from Bike Hospital.

  2. Eligibility for Return: Returns will be accepted for parts that are in their original condition, unused, and in their original packaging. Returns will not be accepted for parts that have been installed or used.

  3. Requesting a Return: To initiate a return, customers must contact Bike Hospital within 3 days of receiving the part and request a Return Merchandise Authorization (RMA) number. The RMA number must be clearly marked on the outside of the returned package.

  4. Return Evaluation: Bike Hospital will carefully evaluate each returned part and determine if it is eligible for return under this Policy. If a return is approved, Bike Hospital will issue a refund for the full amount paid for the part.

  5. Shipping: Customers are responsible for paying the shipping costs for returning parts to Bike Hospital. Bike Hospital recommends that customers use a traceable shipping method to ensure the safe return of the part.

  6. Limitations: Bike Hospital reserves the right to decline a return request if the returned part is not in its original condition, has been used, or is not in its original packaging.

  7. Changes to Policy: Bike Hospital reserves the right to modify this Policy at any time by publishing the revised Policy on its website. Your continued use of Bike Hospital's services following any changes to this Policy constitutes your acceptance of those changes.

  8. Contact Information: For any questions or concerns regarding this Policy, please do not hesitate to contact Bike Hospital at +88 01846 398932

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